FAQ

Frequently Asked Questions

Q: What types of clients use Executive Health Plans products?

A: Our products serve the needs of executives and professionals in Canada and those with international exposure. These range from individual policies with trips as little as five days in duration to annually renewable group major medical plans. Here is a description of our major lines and the markets they serve:

Executive Health Options and Executive Health Plans Economy Plan (ICE): Annually renewable truly international major medical plans

Atlas Travel Series: Medical insurance designed for short term international travelers. Plans are available for individuals, individuals with multi-trip needs and group of 5 or more

StudentSecure®: Individual and family medical insurance designed for international collegiate students and scholars

Executive Health Options Group: Group benefits plans designed for international companies with 3+ employees

Q: How do I become contracted with CAPCO Health Group?

A: Simply contact CAPCO Health Group at 888-775-5757 and request a Producer Contract or complete the contract in the sidebar.

Q: Are there any contract fees or production requirements?

A: There are no sign-up fees or minimum production requirements. Our portfolio of products is available for producers who actively seek new opportunities and also for those agents who are looking for an option when the need arises.

Q: Do I have to carry a health insurance license?

A: We require a resident agent Life and Health or Health license for Preferred Producers who contract with CAPCO Health Group

Q: Can I sell the Executive Health Plans portfolio of products on my personal website?

A: Yes, customized links are available to all of our contracted agents. These links are electronically coded to your producer ID so that they will automatically recognize your account as the writing agent in real time. Electronic confirmations are also generated to your email at the point of sale.

Q: How can I access my personalized product links?

A: To access personalized product links, go to Producer Login and register using your producer number. Then, click on Instant Online Quotes. Explore the existing generic quote links and follow the instructions given to create you own links. Or, call CAPCO and ask us to email your links!  (See the contact information in the footer below.) These links may be copied and pasted to an email or seamlessly implemented onto your website.

Q: When and how are commissions paid?

A: Commissions are paid in U.S. dollars on the 15th of every month for the previous month’s premium secured and applied. Paper cheques usually reach our Canadian Producers about the 20th of the month. Electronic Fund Transfers (EFT) are also available.